Refund and Cancellation Policy

Refund Policy:

FORERUNNER is a Kolkata-based Web Development and Designing Company committed to providing high-quality services and solutions to its clients. In the rare event that a client is not satisfied with the services provided, we have a refund policy in place to ensure that clients can have confidence in their investment.

  1. FORERUNNER offers a 100% money-back guarantee for all services provided if the client is not satisfied with the work delivered.

  2. The client must notify FORERUNNER of their dissatisfaction within 7 days of delivery of the final product or completion of the project.

  3. In cases where the client has already paid for the services, the refund will be processed within 15 working days of receiving the refund request.

  4. If the client fails to notify FORERUNNER within 7 days of delivery of the final product or completion of the project, they will no longer be eligible for a refund.

  5. FORERUNNER will not be responsible for any additional expenses incurred by the client in relation to the services provided.

  6. The refund policy will not apply if the client fails to provide necessary information or feedback required to complete the project.

  7. FORERUNNER reserves the right to reject refund requests if they are found to be fraudulent or misleading.

Cancellation Policy:

At FORERUNNER, we understand that sometimes clients may need to cancel their project for various reasons. We have a cancellation policy in place to ensure that our clients can cancel their project without incurring any unnecessary expenses.

  1. The client must notify FORERUNNER in writing of their intention to cancel the project.

  2. If the cancellation request is made before any work has been completed, the client will not be charged any fees.

  3. If the cancellation request is made after work has been started, the client will be charged a fee based on the amount of work completed.

  4. If the cancellation request is made after the project has been completed, the client will not be eligible for a refund.

  5. FORERUNNER reserves the right to cancel the project if the client fails to provide necessary information or feedback required to complete the project.

At FORERUNNER, we strive to deliver exceptional services and solutions to our clients. Our cancellation policy is in place to ensure that our clients have a clear understanding of the cancellation process and can cancel their project without incurring any unnecessary expenses.